Privacy policy

Information on data processing for this website in accordance with Art. 13 of the EU General Data Protection Regulation (DSGVO) when personal data is collected from the data subject

This privacy policy notice (version: DSGVO 1.0 of 12.12.2019) was created by:

German Data Protection Office Datenschutz-Office München - www.deutsche-datenschutzkanzlei.de (http://www.deutsche-datenschutzkanzlei.de/).

Data protection Radlabor GmbH is responsible for this website and, as the provider of a teleservice, must inform you at the beginning of your visit about the nature, scope and purposes of the collection and use of personal data in a precise, transparent, comprehensible and easily accessible form in clear and simple language. This content must be accessible to you at all times. We attach great importance to the security of your data and compliance with data protection regulations. The processing of personal data is subject to the provisions of the currently applicable European and national laws. With the following data protection information, we would like to show you how we handle your personal data and how you can contact us:

Radlabor GmbH Heinrich-von-Stephan-Strasse 5c79100 FreiburgGermanyCommercial Register No.: HRB 701437Managing Directors: Björn Stapelfeldt and Andreas BruchPhone: +49 761 458760-5E-mail: info@radlabor.de


Our data protection officer Sven LenzGerman data protection law firm - Datenschutzkanzlei Lenz GmbH & Co. KGBahnhofstraße 5087435 KemptenGermany If you have any questions about data protection or other data protection-related concerns, please feel free to send an e-mail to the following e-mail address: datenschutz@radlabor.de

General
For better comprehensibility, we refrain from differentiating between the genders. In the interest of equal treatment, corresponding terms apply to all genders. What the terms used, such as "personal data" or their "processing" mean, can be taken from Art. 4 DSGVO. Personal data processed within the scope of this website include the following

Inventory data (e.g. name and addresses of customers),
Contractual data (e.g. services used, names of clerks, payment information),
usage data (e.g. pages visited on our website, interest in our products) and
Content data (e.g. entries in the contact form).
Specific - data protection information
We guarantee that we will process your data only in connection with the handling of your inquiries and for internal purposes as well as to provide services requested by you or to make content available.


Basis of data processing We process your personal data only in compliance with the relevant data protection regulations. Legal bases are:

Provision of our contractual services (e.g. processing of orders) as well as the online services
Existence of your electronic consent (e.g. registration for the newsletter or in the online application process for longer retention)
Enforcement of our legitimate interests (i.e. interest in the analysis, optimization and economic operation and security of our website, in particular with regard to reach measurement, creation of profiles for advertising and marketing purposes as well as collection of access data and use of third-party services)
We will be happy to show you where the above legal bases are regulated:

Processing for the fulfillment of our services and implementation of contractual measures Art. 6 para. 1 lit. b) DSGVO.

Consent Art. 6 para. 1 lit. a) and Art. 7 DSGVO Processing to protect our legitimate interests Art. 6 para. 1 lit. f) DSGVO

Data transfer to third parties We would like to point out that data is transferred to third parties.your data is only passed on to third parties within the framework of the legal requirements__. We only pass on your data if this is necessary, for example, for contractual purposes or on the basis of legitimate interests in the economic and effective operation of our business. If we use subcontractors to provide our services, we take appropriate legal precautions and corresponding technical and organizational measures to ensure the protection of personal data in accordance with the relevant legal requirements.

Data transfer to a third country or an international organization Third countries are countries in which the GDPR is not directly applicable law. This basically includes all countries outside the EU or the European Economic Area. A data transfer to a third country or an international organization takes place. Consideration is given here to ensuring that appropriate/adequate safeguards are in place and that enforceable rights and effective remedies are available to you. For a copy of the appropriate safeguards, please see the links below:

Privacy Shield
Standard Contractual Clauses
Storage period of your personal data We adhere to the principles of data minimization and data avoidance. This means that we only store your data for as long as necessary to fulfill the aforementioned purposes or as specified by the various storage periods provided for by law. If the respective purpose ceases to apply or after expiry of the corresponding periods, your data will be routinely blocked or deleted in accordance with the statutory provisions. We have created an internal concept to ensure this procedure.

Contacting us If you contact us by e-mail or contact form, you agree to electronic communication. Personal data is processed when you contact us electronically. Which data is collected in the case of a contact form can be seen from the respective contact form. Your data will be transmitted SSL-encrypted. The information you provide will be stored exclusively for the purpose of processing the inquiry and for possible follow-up questions. You also have the option of contacting us by telephone. Your data will also be processed for further communication. We would like to give you the legal basis for this:

Processing for the fulfillment of our services and the implementation of contractual measures Art. 6 para. 1 lit. b) DSGVO.

We use a software for the maintenance of customer data (CRM system) or a comparable software on the basis of our legitimate interests (efficient and fast processing of user requests). For this purpose, we have concluded an order processing agreement with the provider, in which the provider undertakes to process user data only in accordance with our instructions and to comply with the EU data protection level. We would like to point out that e-mails can be read or changed unauthorized and unnoticed during transmission. Furthermore, we draw your attention to the fact that we use software to filter unwanted e-mails (spam filter). The spam filter can reject e-mails if they have been incorrectly identified as spam by certain characteristics.

What rights do you have?

Right to information You have the right to obtain information about your stored data free of charge. Upon request, we will inform you in writing which of your personal data we have stored. This also includes the origin and recipients of your data as well as the purpose of the data processing.
Right to rectification You have the right to have your data stored by us corrected if it is incorrect. In doing so, you can request a restriction of processing, e.g. if you dispute the accuracy of your personal data.
Right to block Furthermore, you can have your data blocked. To ensure that a blocking of your data can be taken into account at any time, this data must be kept in a blocking file for control purposes.
Right to deletion You can request the deletion of your personal data, unless there is a legal obligation to retain it. If such an obligation exists, we will block your data upon request. If the relevant legal requirements exist, we will also delete your personal data without your request.
Right to data portability You are entitled to request that we provide the personal data transmitted to us in a format that allows it to be transferred to another entity.
Right to lodge a complaint with a supervisory authority You have the possibility to lodge a complaint with one of the data protection supervisory authorities. The State Commissioner for Data Protection and Freedom of Information Baden-WürttembergPostal address: P.O. Box 10 29 32, 70025 Stuttgart, GermanyHome address: Königstraße 10a, 70173 Stuttgart, GermanyPhone: +49 711 615541-0Fax: +49 711 615541-15E-mail: poststelle@lfdi.bwl.de (mailto:poststelle@lfdi.bwl.de)Web: https://www.baden-wuerttemberg.datenschutz.de (https://www.baden-wuerttemberg.datenschutz.de/) You can open the complaint form via the following link:https://www.baden-wuerttemberg.datenschutz.de/online-beschwerde (https://www.baden-wuerttemberg.datenschutz.de/online-beschwerde)
Right of objection You have the option at any time to revoke the processing of your data, to which you have previously consented, with effect for the future. For this purpose, it is sufficient to send a corresponding e-mail to datenschutz@radlbabor.de (mailto:datenschutz@radlbabor.de). However, such a revocation does not affect the lawfulness of the processing carried out up to that point. This does not affect data processing with regard to all other legal bases, such as the initiation of a contract (see "Basis of data processing").
Protection of your personal data We take contractual, technical and organizational security measures in accordance with the state of the art to ensure compliance with data protection laws and thus to protect the processed data against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. The security measures include in particular the encrypted transmission of data between your browser and our server. For this purpose, a 256-bit SSL (AES 256) encryption technology is used.

In doing so, your personal data is protected within the scope of the following points (excerpt):

a)Maintaining the confidentiality of your personal data To maintain the confidentiality of your data stored with us, we have taken various measures to control access, access and access control.
b)Maintaining the integrity of your personal data To maintain the integrity of your data stored with us, we have taken various measures to control disclosure and input.
c)Maintaining the availability of your personal data To maintain the availability of your data stored with us, we have taken various measures to control orders and availability. The security measures in place are continuously improved in line with technological developments. Despite these precautions, due to the insecure nature of the Internet, we cannot guarantee the security of your data transmission to our website. Due to this, any data transmission by you is at your own risk.

Protection of minors Personal information may only be provided to us by persons who have not yet reached the age of 16 with the express consent of their legal guardians. This data will be processed in accordance with this privacy policy.

Server log files The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

browser type and browser version
Operating system used
referrer URL
Host name of the accessing computer
Time of the server request
IP address This data is not merged with other data sources. The basis for data processing is, in accordance with Art. 6 (1) lit. f) DSGVO, our legitimate interest in the analysis, optimization and economic operation and security of our website, in particular with regard to coverage measurement, creation of profiles for advertising and marketing purposes, as well as collection of access data and use of third-party services.
Cookies Cookies are small text files that are stored locally in the cache of your Internet browser. The cookies enable, for example, the recognition of the Internet browser. The files are used to help the browser navigate through the website and to make full use of all functions. We use browser cookies.

Control of cookies by the user You can set all browsers to accept cookies only on demand. Also, only cookies whose pages are currently being visited can be accepted by setting. All browsers offer functions that allow the selective deletion of cookies. The acceptance of cookies can also be generally switched off, but this may result in restrictions to the user-friendliness of this website. Use of first-party cookies First-party cookies are set to save all necessary settings and entries during the visit. When you visit the website again, this cookie is read in order to retrieve the settings made and other information, such as language settings. This improves the user experience. First-party cookies log:

Unique users - First-party cookies collect and group their data. All activities during a visit are summarized. Setting first-party cookies differentiates between users and unique users.

User activities - First-party cookies also store data about the start and end time of a visit to the website and how many pages you have viewed. When the browser is closed or the user is inactive for an extended period of time (default 30 minutes), the user session is terminated and the cookie records the visit as completed. Furthermore, the date and time of the first visit are recorded. Also, the total number of visits per unique user is logged.

Use of third-party cookies In our website, third-party providers set additional cookies (third-party cookies) via the insertion of editorial texts or advertising. The third party providers are also subject to strict data protection regulations regarding the relatability of personal data. Lifetime of the cookies used Cookies are managed by the web server of our website. This website uses:Session cookies (one-time use) Lifetime: Until you close this website Persistent cookies (permanent browser identification) Lifetime: 1 day, 6 months, 2 years, Disable or remove persistent cookies (opt-out). Each web browser offers options to restrict and delete cookies. For more information, please visit the following websites:

Internet Explorer: http://windows.microsoft.com/en-GB/windows7/How-to-manage-cookies-in-Internet-Explorer-9 (http://windows.microsoft.com/en-GB/windows7/How-to-manage-cookies-in-Internet-Explorer-9)
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies (https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies)
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en (https://support.google.com/chrome/answer/95647?hl=en)
Safari: https://support.apple.com/de-de/HT201265 (https://support.apple.com/de-de/HT201265) Web analytics service Google (Universal) AnalyticsWe use Google Analytics, a web analytics service provided by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this online offer (including the shortened IP address) is usually transmitted to a Google server and stored there. This may also result in a transmission to the servers of Google LLC. in the USA. We would like to point out that this online offer uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only processed in abbreviated form in order to exclude direct personal reference. Through the extension, your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. On our behalf, Google will use this information for optimization and marketing purposes based on our legitimate interest in the statistical analysis of user behavior. This means:
to compile reports on the activities of our online offer.
to provide us with further services related to the use of the online offer and the use of the Internet.
to carry out a cross-device analysis of visitor flows by means of the use of a user ID.

When a page is called up for the first time, the user is assigned a unique, permanent and anonymized ID that is set across devices. This makes it possible to assign interaction data from different devices and from different sessions to a single user. The user ID does not contain any personal data and does not transmit such data to Google. You can object to the collection and storage of data via the user ID at any time with effect for the future. To do this, you must deactivate Google Analytics on all systems that you use, for example in another browser or on your mobile device. Furthermore, we use Google Analytics reports to collect demographic characteristics and interests. The data we send and link to cookies, user IDs (e.g. User ID) or advertising IDs are automatically deleted after 24 months. Data whose retention period has been reached is automatically deleted once a month. For more information on the terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html (https://www.google.com/analytics/terms/de.html) or https://policies.google.com/?hl=de (https://policies.google.com/?hl=de). In the event that personal data is transferred to Google LLC., which is based in the USA, Google LLC. has certified itself for the us-European data protection agreement "Privacy Shield". This ensures compliance with the level of data protection applicable in the EU. The current certificate can be viewed at the following link: https://www.privacyshield.gov/list (https://www.privacyshield.gov/list) You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case not all functions of this online offer can be used to their full extent. You can also prevent the collection of data generated by the cookie and related to the use of the online offer (including your IP address) to Google and the processing of this data by Google by downloading and installing a browser plug-in via the following link: http://tools.google.com/dlpage/gaoptout?hl=de (http://tools.google.com/dlpage/gaoptout?hl=de). As an alternative to the browser plug-in or within browsers on mobile devices, the following link applies to set an opt-out cookie that prevents the collection by Google Analytics within this online offer in the future (this opt-out cookie only works in this browser and only for this domain, delete the cookies in this browser, click the link again): Deactivate Google Analytics Use Google Tag Manager We use the Google Tag Manager. Through this service, website tags can be managed through an interface. The Google Tag Manager only implements tags. No cookies are set and no personal data is collected. The Google Tag Manager triggers other tags that may collect data. The Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager. More information on the Google Tag Manager can be found at the following link: http://www.google.de/tagmanager/use-policy.html

(http://www.google.de/tagmanager/use-policy.html) You have the option to prevent all Google Tag Manager tags from being sent. To do this, you must click the opt-out link below to place the Google Tag Manager deactivation cookie in your browser. Click here to be excluded from collection via Google Tag Manager. Use of Google reCaptcha To protect your contact via Internet form, we use the service reCAPTCHA of the company Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (Google). The query is used to distinguish whether the input is made by a human or improperly by automated, machine processing. The query includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in determining the individual willfulness of actions on the Internet and the prevention of abuse and spam. For this purpose, your input is transmitted to Google and further used there. By using reCaptcha, you agree that the recognition you provide will be used to digitize old works. On our behalf, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. The deviating data protection provisions of the Google company apply to this data. In the context of the use of Google reCAPTCHA, personal data may also be transmitted to the servers of Google LLC. in the USA. In the event that IP anonymization is activated on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. In the event that personal data is transferred to Google LLC., which is based in the USA, Google LLC. has certified itself for the us-European data protection agreement "Privacy Shield". This ensures compliance with the level of data protection applicable in the EU. The current certificate can be viewed at the following link: https://www.privacyshield.gov/list (https://www.privacyshield.gov/list) Further information on Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/ (https://www.google.com/intl/de/policies/privacy/).

Changes to our privacy policy We reserve the right to adapt our privacy policy at short notice so that it always complies with the current legal requirements or in order to implement changes to our services. This may, for example, concern the introduction of new services. The new data protection information will then apply to your next visit.

Trademark protection Each company or trademark mentioned here is the property of the respective company. The mention of trademarks and names is for informational purposes only.

Russia-specific terms

For users who are residents of the Russian Federation, the following applies: The foregoing services of our website are not intended for citizens of the Russian Federation who are residents of Russia. If you are a Russian citizen residing in Russia, you are hereby expressly informed that any personal information you provide to us through this website is solely at your own risk and responsibility. You further agree that you will not hold us responsible for any failure to comply with any laws of the Russian Federation.